Each quarter, EAD recognizes three employees for living our core values. Employees chosen for EAD’s Quarterly Trooper Award have demonstrated our values in one of the three categories: Customer Service, Internal Customer Service, or Process Improvement. This quarter we recognized Jade Peng, Electrical Engineer, for her service to one of our clients. Jade embodied our core value with her willingness to step up by leading the effort to fill two full-time roles at our client’s facility.
After the resignation of an employee who was embedded at that site, Jade stepped up and took charge of EAD’s responsibilities at the client’s request. The shoes that Jade was filling were not small, nor was the work that became available within her areas of expertise. Jade’s commitment to the company, the client, and gaining applicable experience is a prime example of the culture that EAD fosters. The fact that our client knew exactly who they wanted to work for them reinforces Jade’s recognition as an exemplary team member.
Another important aspect of Jade’s recognition is her mentorship of a new engineer. While the work at our client facility is not Jade’s area of expertise, she expanded her engineering expertise to include process and mechanical engineering. By taking on mentoring responsibilities, Jade gave herself and another engineer an opportunity to grow.
With team members like Jade fostering our culture, we are bound to have more clients requesting EAD staff members by name. Additionally, as EAD continues to develop our internship program, others will have similar opportunities to step up and help their team members grow.